Help & Support

We'd love to hear from you. Here's how you can reach us

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Call Center

Our friendly support team is a phone call away. Get in touch at anytime if you need help with:

  • New bookings
  • Changing or cancelling a booking
  • naSmiles related inquiries
  • General inquiries

From KSA : 920001234

From Abroad : +966114349000

For Group desk: [email protected]

Government and corporate reservations: [email protected]

Contact number: 011 4078407

Duty: From: 10:00- 13:00

From: 14:00- 17:00

flynas WhatsApp

If you have any inquiry regarding our services,

WhatsApp number +966920001234

Customer Service

Serving our customers goes beyond attending to their needs in the cabin. It starts the instant they select flynas. We strive to exceed your expectations, Welcome your feedback and comments on any of our services or offerings. Talk to us in case:

  • Something went wrong with your booking
  • Something went wrong in your trip
  • flynas website and application
  • Technical support
  • Feedback & suggestions

Working hours: Sunday to Thursday 9:00 am - 05:00 pm. KSA time

From within KSA 8001244999

International number : +966114349011

Email

Manage your Booking

There’s so much you can do with our booking management. You can take control of your journey in just a few clicks. You can buy a specific meal, choose your favorite seat , add extra baggage and buy travel insurance. Additional to check your itinerary, update your email address and contact number, check‑in online. It’s easy and secure just have your booking reference and your last name ready to get started.

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Airports and Terminals

To ensure that you are well prepared for your flight by finding out more information about all the airports and terminals that flynas’s fleet will take you to. The Airport and Terminal will be displayed on your flight itinerary.

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Our Offices

We're always available to help you, no matter where you are.

We encourage you to book online; however, we have a network of sales office that cover the entire domestic and international cities. We ensure that you get affordable flights.

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